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COVID-19 pandemic to disrupt consumer holiday shopping plans, according to EY Future Consumer Index
Luxembourg, 16 November 2020. The COVID-19 pandemic has accelerated the transition to online shopping and its long-term adoption in certain product categories and markets, according to the fifth edition of the EY Future Consumer Index. More than a third (37%) of the 14,467 consumers surveyed say the pandemic will keep impacting their lives for at